Privacy Policy

Privacy Policy

This Privacy Policy describes how Alice Hong (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our website www.alicehong.com (the “Site”) and participate in our online or in-person programs and retreats. We are committed to protecting your privacy and complying with global data protection laws, including the General Data Protection Regulation (GDPR) for residents of the European Union (EU).

Topics

  • Personal Information We Collect

  • How We Use Your Personal Information

  • How We Share Your Personal Information

  • How We Use Cookies

  • How We Store Your Data

  • Email Marketing

  • Behavioral Advertising and Analytics Tools

  • Your Data Protection Rights (EU and Global)

  • Third-Party Websites

  • Specific Information on Programs and Tools

  • Changes

  • Complaints

  • Contact Us

Personal Information We Collect

Automatically Collected Information

When you visit the Site or participate in our programs, we collect certain information automatically, including:

  • Device Information: IP address, browser type, time zone, and installed cookies.

  • Usage Data: Pages you visit, content you view, and how you interact with our website.

This data is collected through:

  • Cookies: Small files stored on your device to enhance functionality and provide analytics. For more information about cookies and how to manage them, visit All About Cookies.

  • Log Files: Track actions like page views, clicks, and exit pages.

  • Web Beacons, Tags, and Pixels: Used to track and optimize your interaction with our services, including for ad targeting.

Information You Provide

We also collect information you directly provide, including:

  • Personal Details: Name, email address, phone number, etc.

  • Billing Information: Payment details, billing and shipping addresses.

  • Program Participation Data: Preferences, feedback, and responses shared during our programs.

When we refer to Personal Information, we mean both automatically collected Device Information and Information You Provide.

How We Use Your Personal Information

We use Personal Information to:

  • Fulfill purchases and provide program access.

  • Communicate updates and respond to inquiries.

  • Screen for fraud and unauthorized activity.

  • Improve website functionality and user experience.

  • Analyze marketing and advertising campaign performance.

  • Share information about relevant programs, events, and offers.

How We Share Your Personal Information

We share your Personal Information with trusted third parties, such as:

We may also share your Personal Information to comply with legal requirements, protect our rights, or enforce agreements.

How We Use Cookies

Cookies are small text files stored on your device to enhance functionality, provide analytics, and deliver targeted advertising. Cookies we use include:

  • Essential Cookies: Required for core website functionality, like managing logins or saving preferences.

  • Performance Cookies: Collect anonymous data on how users interact with the Site to improve performance.

  • Targeting/Advertising Cookies: Track browsing habits to deliver personalized ads on platforms like Meta and Google.

You can manage your cookie preferences by adjusting your browser settings or using tools like Your Online Choices.

How We Store Your Data

Your data is securely stored at Bergstrasse 12, 8142 Uitikon Waldegg, Switzerland. While we use commercially reasonable measures to protect your data, no system is 100% secure.

We retain your Personal Information until deletion is requested. You can request deletion by contacting us at dataprotection@alicehong.com.

Email Marketing

By interacting with our programs or subscribing to updates, you consent to receive marketing emails. You can unsubscribe at any time by following the link in our emails or contacting us directly.

Behavioral Advertising and Analytics Tool

We use advanced tools to analyze behavior and target ads, including:

  • Google Analytics: Tracks user interactions on the Site to optimize content and marketing strategies. Opt-out here.

  • Meta Ads Manager: Delivers targeted ads on Facebook and Instagram based on browsing habits and preferences. Adjust preferences here.

  • Pixels and Web Beacons: Implemented on the Site to track conversions and optimize ad campaigns.

  • TikTok Ads Manager: Delivers targeted ads on TikTok based on browsing behaviors and preferences. Learn more about TikTok’s advertising and privacy settings here: https://www.tiktok.com/legal/privacy-policy. 

  • LinkedIn Insight: Provides insights for targeted advertising and campaign performance. Learn more here.

  • Mouseflow: Tracks and analyzes user activity to improve the overall user experience. Learn more about opting out of Mouseflow tracking here: https://mouseflow.com/opt-out/.

  • Google Tag Manager: Manages various tracking tags and facilitates the deployment of analytics and advertising scripts.

  • Poptin: Provides insights into pop-up campaign performance and user engagement. Learn more here: https://www.poptin.com/privacy-policy/.

To learn more about targeted advertising and opt-out options, visit the Digital Advertising Alliance

Your Data Protection Rights (EU and Global)

For EU Residents (GDPR Compliance)

Under GDPR, EU residents have the right to:

  • Access, correct, or delete Personal Information.

  • Restrict or object to data processing.

  • Request data portability.

To exercise your GDPR rights, contact us at alice@alicehong.com. Note that your data may be transferred outside the EU, including to the U.S. or Canada, where data protection laws differ.

For Non-EU Residents

We comply with international data privacy regulations, providing all users with rights to:

  • Request access to their Personal Information.

  • Opt-out of marketing communications.

  • Update or delete their data.

Contact us with any specific requests related to your data.

Third-Party Websites

This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of third-party websites linked from or to our Site. Review their policies before sharing your data.

Specific Information on Programs and Tools

We manage data for the following programs:

  • Online Programs: She Comes Alive Membership, Nectar Online Course, The Reclamation, Alchemy of Business, Private Coaching, UnTamed Mentorship.

  • In-Person Programs: UnTamed Mexico Retreat, UnTamed Level 1, UnTamed Level 2, Wild Woman Gatherings, Yoni Temple Workshop, Emotions Uncensored for Men.

We use the following tools:

  • Membership.io (formerly Searchie.io): For managing online programs.

  • ActiveCampaign: For email communications.

  • ThriveCart, Stripe, and PayPal:For payments and membership management.

  • Meta Ads Manager, Google Analytics, and Pixels: For marketing and analytics.

  • TikTok Ads Manager: For targeted advertising on TikTok. (NEW)

  • Mouseflow: For user activity tracking and analytics.

  • Google Tag Manager: For tag management and analytics tracking.

  • Squarespace: For website hosting, functionality, and analytics.

  • Poptin: For marketing pop-ups and engagement tracking.

Changes

We may update this Privacy Policy periodically to reflect changes in practices or regulations.

Complaints

For concerns regarding your data, contact us at dataprotection@alicehong.com. EU residents may also file complaints with their local Data Protection Authority.

Contact Us

For questions about this Privacy Policy or your data, contact us: